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All One-on-One In-house Training done personally by Charlie Greer.
Charlie will wear your company uniform and ride with your HVAC or Plumbing
service techs or salespeople. Increase your maintenance agreement sales,
implement flat-rate pricing, increase the average dollar amount of service calls
and sell more equipment. |
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One-on-one In-house Training
When I do one-on-one
consulting, I don't just sit in the office talking to the boss. In fact, I
do very little of that and I take very little of the company owner's time. When I come out to show your people how to
increase their average service call, I do just that...I show them. I put
on a uniform and run calls side-by-side with your techs and/or salespeople, proving that my
techniques for improving sales volume without compromising their morals,
damaging the company's reputation or selling anyone anything they won't benefit
by owning, work--in your market, with your customers and your prices, leaving
them with no excuse for not increasing their personal sales volume.
I'm shooting for a volume of
$1,000-1,200 per day. I like to bill out at least $100 per hour for each
hour that I'm paid (including non-billable time).
Service technician "ride-alongs":
Over 99% of the service calls run by Charlie Greer convert to agreement customers (when using Charlie Greer's Discount Club system)
Charlie will wear one of your company uniforms and actually ride in the truck with your service techs, running calls and showing them how to acquire agreements
Charlie will use your existing forms and paperwork or give you the rights to use his "Discount Club" system
Your service techs will find Charlie's sales procedure easy to use and non-threatening.
Visits are for five consecutive days (or longer). A typical week consists of:
Monday: You, your management staff and Charlie have an early morning meeting to clarify the week's agenda. Charlie then dons one of your uniforms and climbs into a truck to run service calls with one of your service technicians. They will have acquired maintenance agreements by the end of the day.
Tuesday through Thursday: Early morning service technician meeting. Charlie explains the calls he ran the previous day and distributes copies of his paperwork so everyone has models of actual sales from which to copy.
He also distributes a workbook on Service Technician Sales, and covers the
material in it.
He then climbs into a truck with a different service technician each day and they run calls together, acquiring more maintenance agreements. Each of the techs he has worked with earlier in the week will also discuss the calls they've run and will have their own success stories to tell, proving to the rest of their techs that the system does work.
Friday: Same as Thursday, but with an afternoon "wrap up" meeting.
What kind of results can you expect? Click on the hyper-links
below to find out:
Results of recent
ride-alongs with HVAC Service Technicians
Results of recent
ride-alongs with Plumbing Technicians |